Home industry warranty period chaos like how to protect consumers

The contract promises a five-year warranty, but the product has a problem, find a furniture dealer to repair, even to charge a certain amount of on-site service fees. Recently, Ms. Zhang has encountered this problem. Coincidentally, there is a problem with the toilet parts of Li’s grandmother’s house in Chaoyang District. Because it is faster than the warranty period, it takes time to make an appointment. When the door repair is over, the merchant has to pay for the maintenance fee. Grandma Li had to pay for herself. "Fortunately, only a small part is broken. I made a phone call before the warranty period. How do I calculate the repair time?" Is there any unification of the warranty service for the home and building materials industry? The standard, how should consumers protect their rights? Who will pay for the problem? Recently, the reporter visited the relevant stores and industry experts on this issue.

Home warranty period is like a mess

In the field of home decoration, according to Zhang Ren, deputy secretary-general of the Residential Decoration Committee of the China Building Decoration Association, the “Regulations on the Management of Residential Decoration and Decoration” issued by the Ministry of Construction stipulates the warranty period for each part of the home improvement project as follows: Year; the hydropower part is one year."

The reporter learned that each brand in the furniture brand has a slightly different warranty period. Elvis Furniture has made a firm commitment to “one-year warranty and lifetime maintenance” for the products sold. The top 100 furniture has a “3-year warranty period of 24 hours”. Commitment to the door-to-door service; A home furry love series proposes a 5-year warranty; strong furniture proposes a 3-year warranty. The warranty period for furniture products on the market is currently not uniform. It is understood that the country currently has no uniform warranty after-sales regulations for the furniture industry. When consumers purchase furniture products, they can sign a furniture sales contract with the merchant and understand the relevant content before signing, so as to protect their rights and interests in time.

In the building materials market, the warranty period of each brand of sanitary products is even more uneven, with a warranty of 1 year, a warranty of 3 years, and a warranty of 5 years. The reporter and a brand shopping guide to understand the situation found that although the bathroom products are verbally promised for 1 to 5 years, but the contract can only be signed for 1 year, and explain this is the store's regulations. Therefore, before the purchase, consumers must ask whether the promise of the warranty period can be written in the contract or warranty card.

In the tile store, the reporter found that most brands have no clear warranty period. According to the merchant, “the tile material is durable and there is no breakage. Generally, there is no warranty commitment, because before the installation, the customer will be given a good product, if During the construction process, or after the construction, the product is found to be broken. It is a human factor.” A brand of ceramic tile promises warranty, but it needs to pay a certain installation cost. The salesperson said, “The floor problems are generally in the installation stage. Because the installation method has a great influence on the quality of the floor, the manufacturer can install the warranty service, otherwise the quality problem is difficult to determine."

Warranty period is different from shelf life

When the merchants promise to provide after-sales service, there are often two concepts of “warranty period” and “shelf life period”, which causes some consumers to have difficulties in the later period of rights protection when they sign the contract because they do not understand the situation. Therefore, we must understand the concepts and differences between the two. The reporter checked the relevant information for the reference of consumers. The warranty period usually refers to the quality problem of the product within the specified time period. The merchant can help the consumer to repair it free of charge. If it exceeds this range, the merchant will no longer be responsible or repair free of charge; the shelf life usually refers to the maximum range of the product. The period of use.

How do consumers protect their rights?

If consumers want to maintain their own rights and interests, the first thing is to buy the products at the regular store or merchants to buy home building materials, because the formal business management practices, product purchase channels are guaranteed. Secondly, when purchasing a product, you must ask for a warranty card. When signing the purchase contract, carefully read the relevant terms, and then sign it after you understand it clearly. The person in charge of a home store reminds the consumers that it is also necessary to pay attention to the signing of a standardized purchase contract. If the merchant gives an additional commitment, it must be added to the contract or warranty card, so that there is evidence to defend the rights.

Nankang home network editor, the article comes from the Internet.

High Speed Door Accessories

About high speed Door Accessories:

1.Driving system: High Speed Door Servo System motor and control, motor SNMA / SEJ +reducer+flang+encoder+control box

2.Other accessories: Middle aluminium bar, bottom aluminium bar, aluminium vertical track, stainless steel vertical track, brushes,round nylon strip, PVC roll, rolling steel tube complete, drum be;;s for rolling tube, side end covers, stainless steel cover, steel tubes, air bag sensor system, safety light beam, Microwave sensor 24 Gigahertz,PVC welding machine, smoke and fire sensors, PVC transparent window, magnetic loop, photocell, remote control, manual push button, sound warning alarm Led lamp traffic light

For some main accessories, here is detain introduction:

1).24G radar sensor:

Brand: Hofic

Technology: Microwave processor

Maintain time: 0.5s

Protection: IP54

Transmitting frequency: 24.125GHz

Maximum installation height: <5meter

Transmitting power density: <5mw/cm2

Power consumption: <1W(VA)

Installation angle: 0-90°(lengthways) -30-30°(crosswise)

Supply voltage: AC&DC 12V-30V

2).Photocell:

Approval CE & ISO9001

Power supply AC/DC 12-30V

Static current 25A

Action current 40mA

Mounting distance Max 10m

NO or NC contact Done by NO./NC. contact selection

Working environment temperature -42℃ to +45℃

Working environment humidity 10 to 90%RH

Appearance dimensions( controller) 123*50*32mm(L*W*H)

Appearance dimensions(Magic eye head) 19*13mm(L*D)

3). Remote control

Operating Voltage: AC220V/50HZ+-20%

Transmit power:≤100mW;Super regenerative module, strong anti-interference

Operating temperature:-30℃-+70℃

Working frequency: 433MHZ;transmitter 1527, millions of encoding chip

Accept sensitivity:≤110dB

Manipulation method: electric remote control

Configure the quantity: Wireless number; factory configuration transmitter two. Can be equipped with PT2272 digital decoder chip

Configure the function: Up, down, stop, anti-lock full-featured reproduction

4). Magnetic loop

Voltage: 12V AC/DC +-10% 24V 115V AC+-10% 230V

Power: <2VA

Continued electrical output: 7A / 250V AC

Frequency range: 20 to 200K Hz

Response time: infinity (factory setting) or adjust maintain time

Sensitivity: 0.01% to 0.1% divided into 3 levels

Protection level: IP30

Electromagnetic compatibility (EMC) Complies with EM50081-1 and EN50082-2

Detection loop inductance: the limit of 40uH to 100uH ideal value 80uH to 300uH

Operating temperature: -25 ℃ to 70 ℃

Storage temperature: -40 ℃ to 85 ℃

Relative humidity: <90% non-condensing

Temperature compensation: automatic compensation up to 50 ℃ / h

Connection type: 11 pin DIN rail socket

Dimensions: 41 * 78 * 85 mm (width * height * length)

Weight: 250 grams

5). manual push button

This exit switch button is made of ABS and has built-in indicator light make it looks more elegant and fashionbale. It can be widely used in public entrance gates, public door, home, office, hotel, etc.

Door Exit Button Push To Exit Switch Door Opener For Access Control Security

Main Feature

Fashionable appearance

Made of ABS Plastic

Easy to install and operate

Used for access control

Specification

Mechanical Life: 500,000 test

Material: Plastic

6). Limit switch encoder

Voltage: DC5V-24V

Output voltage: high voltage≥85%Vcc, low voltage≤0.5V

Maximum mechanical speed:6000rpm

Anti-vibration: 50m/s,10-200HZ,XYZeach way 2 times.

Current consumption:≤30mA

Response frequency: 0-100KHZ

Protection: waterproof,oil proof,dust prevention, IP54

The output code system: binary code

Operating life: MTBF≥30000(+25℃,2000rpm)

Rotational inertia:4.0x10-8kgm²

Maximum load:radial direction20N

Axial direction:10N

Weight: about 0.4kg

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Shenzhen Hongfa Automatic Door Co., Ltd. , https://www.hfgaragedoor.com