With the increasing pursuit of the overall home improvement design, the rapid rise of customized homes is highly respected. As the rising star of the home industry, the integrated ceiling is the trend of the whole house. After the custom home has experienced the initial interaction with consumers, how can we better grasp the needs of consumers now?
Whole house customization should achieve good interaction with consumers
As the whole house customization gradually emerges, more and more consumers are beginning to accept the whole house customization. Although the customizable display space of the whole house is perfect, when the actual design of the consumer is different from the display effect of the store, it has become a criticism of many consumers. Customized manufacturers responded that the whole house customization has experienced the development in recent years, and the customization technology has completely realized that the display effect is no different from the actual design. In the actual case, the manufacturer suggested that more time should be spent communicating with consumers to design ideas and achieve results before placing orders, while at the same time achieving positive interaction with consumers throughout the process, better explaining the customer's doubt.
Because it is an emerging industry, ceiling companies should make full use of the Internet, while also allowing consumers to experience online. On the official website of a home furnishing company, there is a one-click application from booking scale to lifetime maintenance. It is convenient and quick to experience customized services, so that consumers can have a general understanding of the whole house customization, better. Meet the needs of consumers.
Whole house ceiling display
After-sales service is the integrity guarantee of the whole house customization
In a customized home product after-sales service survey, 37% of respondents said they needed brand after-sales service, and nearly 70% of respondents thought that they had to look at their after-sales service records first. Some consumers said that because custom products are generally measuring size, giving design plans, and asking for the full payment after the release, the store will place an order for the factory after payment, consumers are afraid to pay the full amount, once the buyer It will be difficult to defend rights if it is breached or dragged.
How to increase the consumer's sense of security, custom dealer response: After the customer places an order, the designer needs to send the designer to the door, the design draft, the order to the factory, the whole process costs, once the customer returns the bill, we will not be able to For the second sale, you need to deposit the deposit and pay the full amount after determining the design drawings. In the process of sales, fully communicate with customers and good after-sales service to make consumers more secure and enhance trust.
Customized home itself is a personalized design presentation. In addition to the after-sales service of normal goods and the after-sales service of furniture products, the after-sales service time of customized homes will be longer. The after-sales period of an enterprise is “five-year warranty, lifetime maintenanceâ€. The official website of a company is also committed to “lifelong maintenanceâ€. It can be seen that the after-sales service positioning of customized enterprises is more from the consumers, so that personalized customization is more perfect.
[Follow the WeChat public number " Jiuzheng ceiling kitchen grid "; pay attention to courtesy, scan code to send millions of business opportunities! Jiuzheng Building Materials Network ceiling kitchen electric group]
Hexagonal Chicken Wire Mesh,Chicken Wire Cage Grid,Hexagonal Wire Mesh,Galvanized Welded Wire Mesh
Anping Xinlong Wire Mesh Manufacture Co.,Ltd. , https://www.hbzhaoxuan.com